We hope that you will be happy with your purchase. If you buy online and change your mind, you may cancel most purchases within 14 days of receiving the goods.
To cancel, contact elena@copperbrushart.com within that period. You then have a further 14 days to return the goods.
Unless the goods are faulty, damaged or incorrectly supplied, you are responsible for the cost of returning them. Artwork should be packaged carefully and returned using an appropriate tracked and insured service.
You may inspect an item as reasonably necessary after receiving it, but you may be responsible for any reduction in value caused by handling beyond what is necessary to establish its nature and condition.
Refunds will be made using the original payment method unless another method is agreed. Where permitted by law, the refund may be withheld until the returned goods have been received or evidence of their return has been supplied.
The normal change-of-mind cancellation right may not apply to genuinely personalised or specially commissioned work where the applicable legal exception applies. Standard catalogue prints are not treated as personalised merely because they are produced after an order is placed.
If goods arrive damaged, are faulty or are not as described, please contact us promptly. Your statutory rights in relation to faulty or non-conforming goods are not affected by this returns policy.
Cancellation Notice
You may cancel by emailing elena@copperbrushart.com.
You may use the following wording:
To Elena Fleming trading as Copperbrush Art, Oak Lodge, Ardscull, Athy, Co. Kildare, R14 PA48, Ireland:
I hereby give notice that I wish to cancel my contract for the purchase of the following goods:
[Description of goods]
Ordered on / received on:
Name:
Address:
Date: